To be eligible for an exchange or return, it must be lodged within 15 days of your order date. For the item to be returned or exchanged it must be unused and in same condition as when received. Shipment of the goods back to our address will be at cost to the customer. Our team will inspect the item(s) upon arrival for any damage to the products, where we will either approve or reject the exchange/return request.
In the case of denial, the item(s) will be sent back to the customer (free of charge). If approved, we will organise the requested refund or exchange. In the case of exchange, postage back to the customer is free of charge.